1. Joubert E, Round D, Van Wyk A N. verbal abuse of nurses by physicians in a private sector setting. Curationis. 2005; 28(3): 39- 45. [
crossref]
2. Chapman R, Styles I. An epidemic of abuse violence: Nurse on the front line. Accid and Emerg Nurs. 2006; 14(4): 245- 49. [
crossref]
3. Warshaw LJ. Workplace violence: preventive and interventive strategies. J Occup EnvironMed. 1996; 38(10): 993- 1006. [
crossref]
4. Chappell D, Di Martino V. Violence at Work. 2nd ed. Geneva: International Labour Office; 2000.
5. Tragno M, Duveau A, Tarquinio C. Les violences et aggressions physiques au travail: revue de questions. Eur Rev Appl Psychol. 2007; 57(4): 237- 255. [
crossref]
6. Rahmani A, Roshangar F, Dadashzadeh A, Namdar H, Akbari MA, Nabiolahi L. Verbal violence against the paramedics working in Tabriz University of Medical Sciences and related cities. J Tabriz Univ 2010; 14(2): 33-9. [In Persian]
7. Ustun B. Communication skills training as part of a problem based learning curriculum. J Nurs Educ. 2006; 45(10): 421- 24. [
crossref]
8. Foly M. caring for those who care.A tribute to nurse and their safty. Online J Issu Nurs. 2004; 9(3).
9. National institute for occupational safty and health. violence occupational hazards in hospitals, 2002[cited 2005 Des 22]; Available From: URL: http;//www.cdc.gov./niosh/workplaceviolence.htm.
10. Wolf Z, Robinson-Smith G. Strategies used by clinical nurse specialist in “difficult” clinicianpatient situation. Clin Nurse Spec. 2007; 21(2): 74- 84. [
crossref]
11. Rippon T j. aggression and violence in health care professions. J Adv Nurs. 2000; 31(2): 452- 60. [
crossref]
12. Robin Lewis. Learning the ‘SMART’ Way.. Results from a Pilot Study Evaluating an Inter professional Acute Care Study Day. Nurse Educ Today. 2011; 31(1): 88- 93. [
crossref]
13. Gillespie GL, Gates DM, Miller M, Howard PK. Workplace violence in healthcare settings:risk factors and protective strategies. Rehabil Nurs. 2010; 35 (5): 177- 84. [
crossref]
14. Racette K. Violence in the workplace. Radiol Technol. 2001; 72(4): 329- 37.
15. Deans C. The effectiveness of a training program for emergency department nurses in managing violent situations. Aust J Adv Nurs. 2004; 21(4): 17- 22.
16. Bodagh M, Talebi A, Sepahvand H, Malasadi F. Presentation of an ACT-SMART Educational Planning Pattern for Violence in the Overriding Division. Nurs Dev Health. 2019; 9(2): 15- 21. [In Persian]
17. Donna, Cahill, RN, MSN, CNS, CEN. The Effect of ACT-SMART on Nurses’Perceived Level of Confidence Toward Managing the Aggressive and Violent Patient. Adv Emerg Nurs J. 2008; 30(3): 252- 68. [
crossref]
18. Kontio R, Lahti M, Pitkanen A, et al. Impact of eLearning course on nurses’s professional competence in seclusion and restraint practices: a randomised controlled study (ISRCTN32869544). J Psychiatr Ment Health Nurs. 2011; 18(9): 813- 21. [
crossref]
19. Needham I, Abderhalden C, Meer R, et al. The effectiveness of two interventions in the management of patient violence in acute mental inpatient settings: Report on a pilot study. J Psychiatr Ment Health Nurs. 2004; 11(5): 595- 601. [
crossref]
20. Hahn S, Needham I, Anderhalden C, Duxbury J, Halfens R. The effect of a training course on mental health nurses’ attitudes on the reasons of patient aggression and its management. J Psychiatr Ment Health Nurs. 2006; 13(2): 197- 204. [
crossref]
21. Gerdtz MF, Daniel C, Dearie V, Prematunga R, Bamert M, Duxbury J. The outcome of a rapid training program on nurses’ attitudes regarding the prevention of aggression in emergency departments: A multi-site evaluation. Int J Nurs Stud. 2013; 50(11): 1434- 45. [
crossref]