Volume 14, Issue 2 (8-2024)                   PCNM 2024, 14(2): 36-41 | Back to browse issues page

Ethics code: IR.ZUMS.REC.1402.088


XML Print


Download citation:
BibTeX | RIS | EndNote | Medlars | ProCite | Reference Manager | RefWorks
Send citation to:

Rasouli A, Hanifi N, Yadegari M A. Trust levels of patients in emergency medical technicians, associated factors, and resulting outcomes. PCNM 2024; 14 (2) :36-41
URL: http://nmcjournal.zums.ac.ir/article-1-920-en.html
Department of Emergency and Critical Care, School Nursing and Midwifery, Zanjan University of Medical Sciences, Zanjan, Iran , nasrinhanifi@gmail.com
Abstract:   (466 Views)
Background: Trust between patients and Emergency Medical Technicians (EMTs) is crucial for effective pre-hospital nursing care.
Objectives: This study aimed to assess the trust levels of patients in emergency medical technicians, associated factors, and resulting outcomes.
Methods: This cross-sectional study was conducted on 400 patients transported by EMTs to the emergency departments of teaching hospitals in Zanjan City during 2023-2024. Data collection tools included demographic questionnaires, the Patient Trust Questionnaire (PTQ), a Visual Analog Pain Scale (VAS-P), and a Visual Analog Scale for Anxiety (VAS-A). Data were analyzed using SPSS version 24 software. Pearson's correlation, multiple regression, and simple linear regression statistical tests were conducted, with a significance level of less than 0.05.
Results: Patients had a mean (SD) trust level of 4.11 (0.92) in EMTs. Patients’ trust could be predicted by factors such as the speed of EMTs’ performance, reason for calling EMS, place of residence, and education (R=0.42, Adjusted R Square=0.17). The trust variable predicted anxiety, in patients. (p<0.05).
Conclusion: Trust in pre-hospital care helps manage patients’ mental conditions. EMTs play a crucial role in building patients’ trust during emergencies.
Full-Text [PDF 1058 kb]   (188 Downloads)    
Type of Study: Orginal research | Subject: Nursing
Received: 2024/06/10 | Accepted: 2024/08/31 | Published: 2024/08/31

References
1. Torabi M, Borhani F, Abbaszadeh A, Atashzadeh-Shoorideh F. Experiences of pre-hospital emergency medical personnel in ethical decision-making: a qualitative study. BMC Medical Ethics. 2018; 19(1): 95. [Crossref]
2. Crilly J, Johnston AN, Wallis M, O'Dwyer J, Byrnes J, Scuffham P, et al. Improving emergency department transfer for patients arriving by ambulance: a retrospective observational study. Emergency Medicine Australasia. 2020; 32(2): 271-80. [Crossref]
3. Mohammadi F, Jeihooni AK, Sabetsarvestani P, Abadi F, Bijani M. Exploring the challenges to telephone triage in pre-hospital emergency care: a qualitative content analysis. BMC Health Services Research. 2022; 22(1): 1195. [Crossref]
4. Ahmadpour B, Ghafourifard M, Ghahramanian A. Trust towards nurses who care for hemodialysis patients: a cross‐sectional study. Scandinavian journal of caring sciences. 2020; 34(4): 1010-6. [Crossref]
5. Shanahan T, Cunningham J. Keys to trust-building with patients. Journal of Christian Nursing. 2021;38(2):E11-E4. [Crossref]
6. Price B. Developing patient rapport, trust and therapeutic relationships. Nursing Standard. 2017;31(50):52-63. [Crossref]
7. Whitley GA, Wijegoonewardene N, Nelson D, Curtis F, Ortega M, Siriwardena AN. Patient, family member, and ambulance staff experiences of prehospital acute pain management in adults: A systematic review and meta-synthesis. Journal of the American College of Emergency Physicians Open. 2023; 4(2): e12940. [Crossref]
8. Wihlborg J, Svensson A, Ivarsson B, Johansson A. Ambulance nurses' experiences of pain management with Penthrox® in Swedish ambulance care: A mixed method study. International Emergency Nursing. 2023;68:101275. [Crossref]
9. Friesgaard KD, Riddervold IS, Kirkegaard H, Christensen EF, Nikolajsen L. Acute pain in the prehospital setting: a register-based study of 41.241 patients. Scandinavian Journal of Trauma, Resuscitation and Emergency Medicine. 2018; 26(1): 53. [Crossref]
10. Jafari-Koulaee A, Ilali E. The effect of aromatherapy with lavender essence on anxiety control in patients: A systematic review study. Clinical Excellence. 2020;10(1):21-34. http://ce.mazums.ac.ir/article-1-503-en.html
11. Khammarnia M, Hashemi Karghash Z, Peyvand M, kooshesh S, Ramezani F. A Survey on Trust to Hospital Services after Health Transformation Plan. Payesh (Health Monitor) Journal. 2020; 19(3): 243-54. https://doi.org/10.29252/payesh.19.3.243 [Crossref]
12. Zha P, Qureshi R, Sickora C, Porter S, Chase S, Chao Y-Y. Development of A Patient-Nurse Trust Scale in Underserved Community Setting. Journal of Community Health Nursing. 2020; 37(1): 9-18. [Crossref]
13. Flugelman MY, Jaffe R, Luria G, Yagil D. Trust in the referring physician reduces anxiety in an integrated community-to-hospital care system. Israel journal of health policy research. 2020;9:1-5. [Crossref]
14. Shakeri K, Fallahi-Khoshknab M, Khankeh H, Hosseini M, Heidari M. Knowledge, attitude, and clinical skill of emergency medical technicians from Tehran emergency center in trauma exposure. International Journal of Critical Illness and Injury Science. 2018; 8(4)188-193 : [Crossref]
15. Norberg Boysen G, Christensson L, Wireklint Sundström B, Nyström M, Jutengren G. Use of the Medical emergency services by patients with suspected acute primary healthcare problems: Developing av questionnaire measure patient trust in healthcare. European Journal for Person Centered Healthcare. 2016; 4(3): 444-52. http://dx.doi.org/10.5750/ejpch.v4i3.1120 [Crossref]
16. Swensen SJ, Viggiano RW, Midthun DE, Müller NL, Sherrick A, Yamashita K, et al. Lung nodule enhancement at CT: multicenter study. Radiology. 2000;214(1):73-80. [Crossref]
17. Facco E, Liguori A, Petti F, Fauci AJ, Cavallin F, Zanette G. Acupuncture versus valproic acid in the prophylaxis of migraine without aura: a prospective controlled study. Minerva Anestesiol. 2013;79(6):634-42. https://hdl.handle.net/11577/2573238
18. Gopichandran V, Sakthivel K. Doctor-patient communication and trust in doctors during COVID-19 times-A cross-sectional study in Chennai, India. PLoS One. 2021;16(6):e0253497. [Crossref]
19. Kim AM, Bae J, Kang S, Kim Y-Y, Lee J-S. Patient factors that affect trust in physicians: a cross-sectional study. BMC Family Practice. 2018;19(1):187. [Crossref]
20. Zhao D, Zhao H, Cleary PD. Understanding the determinants of public trust in the health care system in China: an analysis of a cross-sectional survey. Journal of health services research & policy. 2019;24(1):37-43. [Crossref]
21. Pokhilenko I, van Esch TEM, Brabers AEM, de Jong JD. Relationship between trust and patient involvement in medical decision-making: A cross-sectional study. PLOS ONE. 2021;16(8):e0256698. [Crossref]
22. Ozaras G, Abaan S. Investigation of the trust status of the nurse-patient relationship. Nursing Ethics. 2016;25(5):628-39. [Crossref]
23. Atashzadeh-Shoorideh F, Monjazabi F, Fathollahzadeh E, Parastoo O. The obstacles to nurses being present with patients. Nursing Open. 2021;8(3):1115-24. [Crossref]

Add your comments about this article : Your username or Email:
CAPTCHA

Send email to the article author


Rights and permissions
Creative Commons License This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

© 2025 CC BY-NC 4.0 | Preventive Care in Nursing & Midwifery Journal

Designed & Developed by : Yektaweb